Privacy & Security
at innerX
Don't worry – we've got you covered.
At innerX, we take privacy and security seriously. We've implemented a comprehensive set of technical and organizational controls to ensure the safety of your data and GDPR compliance.
200+
Trusted by organizations around the world
100%
innerX is cloud-based
256-bit
Strong data security encryption
24/7
We take care of your data throughout its lifecycle
You are in control of your data
Our customer experience solution does not edit any of your master data – you have full control of it!
If you decide to discontinue the service, innerX will be disconnected from any services you granted access to, and we'll let your admin know that all your data will be removed from our systems.
GDPR compliance
Based in Australia with global operations, innerX has been GDPR compliant since the data protection regulation was established. GDPR is considered the toughest privacy and security law in the world which means that adhering to it ensures compliance with most other major international privacy regulations.
We continuously work to identify and fill any potential privacy gaps. Read the articles below for more information:
Infrastructure & application security
innerX runs on enterprise-grade cloud infrastructure using industry-standard security technology which provides multilayered, built-in security controls and unique Threat Intelligence to help identify and protect against rapidly evolving threats.
Our service data is hosted in servers located globally with primary data centers in secure regions compliant with international standards.
Internal security
All innerX employees have to go through a data security training program. In general, many security issues are the result of human error. We acknowledge this and take preventive action.
We uphold this focus during the company's onboarding process and periodically organise security training.
Customer testimonials
“Working with innerX and the Hope Barometer has been amazing. They have a great product that really works well and gets you the insight you need from your customers.”
Sarah M.
HR Director, Enterprise Co
“innerX has allowed us to develop our customer experiences by analyzing and taking support to the next level!”
Dr. James L.
University Professor, Research Institute
“innerX helps us to see how we're doing with customers on a day to day basis.”
Michael T.
Wellness Coach, Coaching Practice
Frequently asked questions
Your questions, answered.
Need more information on privacy & security?
Our privacy and security experts are here to help!
Contact our privacy & security team